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Why Information Technology Is Important in Business

Published: August 1, 2018 | Updated: September 11, 2020
 

A good business program gives you a wide variety of business knowledge and teaches you a range of related skills. One of these important skills is an understanding of information technology, or IT. Business professionals rely on technology to run business operations, handle customer service, gain a competitive edge, and manage teams.

Learn more about the importance of information technology in business.

Information Technology Is Involved in Practically Every Business and Industry

As you probably know from your personal life, technology is inescapable in today’s world. This is true in business environment and at most companies too, even if they aren’t considered tech companies. If you know IT basics when you seek a job at just about any organization, it shows that you are forward-thinking. An employer might believe you’re extra valuable because you know more than just traditional business skills.

Some IT skills will be more valuable than others, based on the company. For example, a job in the trades may require you to understand how certain computerized equipment works. But a job in an office may mean that you need to be skilled at more common programs like the Microsoft Office suite, including Microsoft Word, Excel, and PowerPoint.

In some cases, you will learn how to use specific software on the job, but if you already have experience with similar programs, you can feel more comfortable as you learn and even get the hang of it more quickly.

Information Technology Helps Businesses Secure Data

The more companies rely on technology, the more important it is that they can keep data secure, whether it’s their own or their customers’. All businesses have some level of confidential information that technology helps protect.

If you know how important security is and some basics on how to keep your company’s information safe, you can be sure to follow safety measures to do your part. This can be valuable for your company’s future success, and to help build trust and loyalty from customers who know they can count on your organization.

Information Technology Makes Business Processes More Efficient

One of the most important benefits of information technology is that it makes business processes more efficient. From basic to advanced activities, we rely on technology to make our jobs easier. Think of how long it would take to perform even the simplest tasks without a computer!

Video conferencing is a great example. In the past, business owners or employees communicated with clients or customers on the phone. Now, it’s easy to host virtual meetings in which we can accomplish a lot more.

You Can Troubleshoot Business Problems with Information Technology

There are a lot of small, but important ways technology can frustrate you and slow down almost any aspect of business. But you can help ensure that your company continues to run smoothly through tech hiccups.

Maybe a computer system is acting up, but it just needs a simple software update. Or maybe a computerized tool shows incorrect info because it needs to be recalibrated. If you have a bit of IT knowledge, you may think of simple solutions to quickly solve issues and keep things running smoothly.

Business Professionals Must Be Comfortable with Information Technology

Sometimes the tech problems are bigger than a computer that needs a reboot or software that needs an update. When the tech issues are more advanced than you or your coworkers know how to solve, it might be time to call in the pros. You can still put your IT knowledge to use though!

Computer problems can be hard to explain if you don’t know what’s wrong and don’t know the words to talk about the issue. A basic IT background can help you fill in the computer technician who you call so that they clearly understand the problem and can determine the best solution.

 

Charter College offers certificate and degree programs in business and information technology. All our programs are career-focused and provide you the background you need for success. We have campuses in Alaska, California, Montana, New Mexico, and Washington. We also offer online programs.