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Tech Skills You Need to Succeed in Your Career

Published: April 21, 2021

Today every industry uses technology in one way or another. Medical records have become electronic health records, HVAC systems include sophisticated technologies that allow you to control them from afar, and more businesses than ever now sell their goods and services online. As technology becomes more prevalent with each passing year, it’s important for you to acquire some basic tech skills to succeed in any career you choose.

Basic Computer Software Skills

Unless you plan to work in IT or become a software developer, you won’t need to know how to code or build computers to survive in the modern workplace. But you should be able to conduct research on the Internet, and use basic software such as Word, Excel, and PowerPoint. Some other common technology tools include:

  • Adobe Acrobat—to open and edit PDFs
  • Google Docs—to create, share, and edit documents in real time
  • Slack—to communicate with coworkers in a live chat. Slack can help manage projects and increase efficiencies. Microsoft Teams and Skype for Business are similar. You won’t need to know how to use them all, but you should be comfortable working in a collaborative real-time digital environment.

Data Analytics and Management

Every business collects some kind of data. That can be customer information, industry trends or financial numbers. Chances are, you already deal with some of that data, perhaps in the form of medical records, customer satisfaction surveys, or daily work reports. So, an important tech skill to have is to know how to read data and understand what they mean (bonus points if you can also let your employer know how it might affect the business).

It’s equally important to manage data, even if they’re just your own files and documents. You should know how to enter data into spreadsheets, and how to save files and keep them organized.

Video Conferencing and Virtual Meeting

If you never video conferenced before the pandemic, you almost certainly did during it. Video conferencing became a convenient way to host meetings, workshops, and events while working remotely. It has become such a part of our daily lives that you can expect some employers will continue to host meetings and events via video conferencing even as things get closer to normal. Video conferencing can also be helpful when you need to quickly check in with a co-worker or need a quick answer to a problem.

Social Media Skills

Even if you aren’t a social media manager, employers want to know that you understand the basics of social media and how it affects their image. It’s an important part of their marketing and outreach, and can help them share announcements, acquire new customers, and direct the public to their website. If the business doesn’t have a communications team but wants to have a presence on social media, any staff member may be asked to manage those accounts—including you.

Employers also look at their employees’ social media profiles, especially when hiring, so you’ll need to manage your own accounts professionally and avoid posting anything you wouldn’t want your boss or colleagues to see. Before you start your job search, comb through your previous posts and delete anything that might deter employers from hiring you.

Problem Solving Skills

Technology may make certain processes easier, but that doesn’t mean it solves every problem. In fact, it can sometimes create problems. That means you’ll need to have some technology problem-solving skills of your own. You should be able to at least troubleshoot basic issues such as a frozen computer or low storage space.

Computer and IT Security

With more and more data stored online comes the danger of hackers accessing it. You’ll need to understand the basics of cybersecurity to keep your and your company’s files protected. You may need to update passwords frequently, participate in multistep account authentications, and undergo regular training to avoid data breaches.


At Charter College, our training programs will give you the technological skills you’ll need to succeed in your career, whether it’s Business, Health Care, or the even the Trades. You’ll learn from industry professionals in our labs that mimic real-world settings to prepare you for the experience of your new career. Call 888-200-9942 or fill out the form to learn more.