REQUEST INFORMATION

All information submitted to Charter College is subject to our Privacy Policy.
By clicking Request Info, I authorize Charter College to call, text, or email me at email and telephone number provided above with additional school information, and that such communications may be initiated using an automatic telephone dialing system. I understand that I am not required to provide this consent to be eligible to enroll or otherwise purchase services.
To prevent automated spam submissions leave this field empty.

Charter College Credit

Frequently Asked Questions 

 

How can I (or a co-signer) make a payment?

Please make your payments directly to Charter College. You can make your payments online, by phone, by mail or by auto–debit from an account of your choice. Visit Make a Charter College Credit Payment for details. If you have any questions, please contact us at (877) 556-4425.

How are payments applied?

Payment is applied to fees (if applicable) first, outstanding interest second, then principle. Oldest amounts due are paid first. You cannot make a payment more than ninety days in advance. If you have any questions, please contact us at (877) 556-4425.

What happens if I pay more or less than the amount due?

Any extra payment you make outside your regular payment schedule goes straight to principle. This lowers your overall balance and interest due but does not impact your regularly scheduled payments. You cannot make a payment more than ninety days in advance. Any payment less than the amount due will be accepted but your account will still be considered delinquent. Your account will fall behind however much your payment was short. Accounts more than ninety days delinquent are in jeopardy of being defaulted and sent to third party collections. If you have any questions, please contact us at (877) 556-4425.

How can I view my billing statement?

Statements are mailed via USPS on a monthly basis.  Please contact us at (877) 556-4425 for a re-print or an updated statement. You can also review your account (ledger card and payment schedule) on your Student Portal

Are there any alternative repayment options available?

Charter College does not offer any alternative repayment options. We do offer a one time re-write once you are out of school. If you have any questions, please contact us at (877) 556-4425.

How can I get a copy of my repayment agreement?

Please contact us at (877) 556-4425 to request.

Where can I send an account dispute or complaint?

Please contact us at (877) 556-4425, or mail to:
Charter College Credit
750 Sandhill Rd #100
Reno, NV 89521