Handling Difficult People

TARGET STUDENT:
Individuals who have completed Basic Guard Card and are working towards Guard Card certification 

COURSE LENGTH:
4 hours

DELIVERY:
On campus

PRICE:
$50

DESCRIPTION:
This course counts 4 hours toward the mandatory 32 additional hours required after Basic Guard Card certification. Training covers how to handle difficult people.

Program Training:

• Communications 
• Conflict Management 
• Speaking Constructively 
• Valuing Diversity 
• Negotiating 
• Verbal Diffusion 

Locations offering this course:
Canyon Country, CA